Privacy Policy

Privacy Policy

Introduction

At https://golden-self-esteem-therapy.denvermentalhealthcare.com (referred to as “Golden Self-Esteem Therapy,” “we,” or “our”), we prioritize your privacy and are committed to safeguarding your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of information from our users worldwide. We adhere to various privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales Practice Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, which we encourage you to review.

Processing Activities and Data Collection

This Privacy Policy is designed to guide you on:

  • Using our applications and services as an authorized user.
  • Visiting our websites that reference this Privacy Statement.
  • Communicating with us via newsletters, emails, calls, or text messages/SMS.

Personal Data We Collect:

We gather various categories of personal data for different purposes. This includes:

  • Account Information: Details related to your account creation and login, such as user names, email addresses, and passwords (hashed and salted for security).
  • Payment Information: Transaction details required for processing payments, including cardholder information, billing addresses, and payment history.
  • Financial Data: Financial records associated with any financial transactions or services we provide.
  • Purchase Information: Product/service purchases, order history, and related details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when you access our apps.
  • Location Data: Geolocation information if you choose to share it during interactions with our services.
  • Feedback: Any comments, reviews, or responses you provide to surveys or feedback forms.
  • Social Media Information: User data from social media platforms when you connect your accounts for seamless access.
  • Product Interaction Data: Details on how you interact with our products, including features used and preferences set.

We collect this data through multiple means:

  • Direct user input (e.g., account registration, forms).
  • Automated technologies (e.g., cookies, device identifiers).
  • Third-party sources who provide us with aggregated or de-identified data subject to their privacy policies.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These ensure basic functionalities of our website and services (e.g., session management, secure login).
  • Preferences: Remembering user preferences and settings to enhance user experience.
  • Analytics: Providing insights into how users interact with our platform, helping us improve performance and functionality.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified in this policy or required by law. Upon no longer needing the data, we delete or anonymize it securely, ensuring its unavailability without proper authorization.

Security Measures

Golden Self-Esteem Therapy implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to process personal data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have received such information, we will take steps to delete it and refrain from further collection.

Your Rights (Data Subject Rights)

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Request the deletion of your data when no longer necessary or justified.
  • Restriction: Limit our use and processing of your data under certain circumstances.
  • Data Portability: Receive a copy of your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Object to the processing of your data based on legitimate interests or other legal grounds.
  • Non-Discrimination: Be free from discriminatory decisions solely based on your data.

To exercise these rights, please contact our privacy team at the details provided below. We will respond to your requests in accordance with applicable law and regulations.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on this page, and we encourage you to review it regularly.

Contact Information

For any questions regarding privacy, data subjects’ rights, unsubscribe requests, or if you have concerns about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Postal Address: Golden Self-Esteem Therapy, [Address], Denver, CO, USA